SMS Terms and Conditions

Team Karimganj Technology Solutions Private Limited ("TeamK", "we", "us", "our")

Effective Date: 6th August 2026

Last Updated: 6th August 2026

These SMS Terms and Conditions form part of, and should be read together with, our Terms of Service, Privacy Policy, and Disclaimer.

  1. Program Name:
  2. TeamK Client Notifications and Support

  3. Program Description:
  4. TeamK operates an SMS messaging program to communicate with clients, prospective clients, and individuals who have expressly requested contact from us. Messages sent under this program may include:

    1. a. responses to enquiries, consultation requests, and demonstration requests submitted through our website;
    2. b. appointment, meeting, and consultation confirmations and reminders;
    3. c. service and account notifications relating to an active engagement;
    4. d. security, incident, and operational alerts relating to services we provide to you;
    5. e. customer support and follow-up communications;
    6. f. one-time passcodes and account verification codes, where you have requested them.

    This is a conversational and transactional messaging program. We do not send unsolicited marketing or promotional text messages.

  5. How You Opt In (Consent):
  6. You will only receive text messages from TeamK if you have expressly consented to receive them. Consent is obtained in one or more of the following ways:

    1. a. by submitting your mobile number through a form on our website and affirmatively checking the consent box provided;
    2. b. by providing your mobile number during a consultation, onboarding, or contracting process and agreeing to be contacted by SMS;
    3. c. by texting us first, or replying to a message from us;
    4. d. by providing your mobile number in writing to a TeamK representative and requesting SMS contact.

    Consent to receive text messages is not a condition of purchasing any goods or services from TeamK.

    Consent is given by the individual mobile subscriber and is not transferable. If your mobile number changes or is reassigned, you must notify us.

  7. Message Frequency:
  8. Message frequency varies. You may receive up to approximately 6 messages per month, depending on your interactions with us and the services you have requested. Conversational replies and support exchanges may result in additional messages.

  9. Message and Data Rates:
  10. Message and data rates may apply. TeamK does not charge for the text messages you receive under this program, but your mobile carrier's standard message and data rates will apply to messages sent to and received from us. Please contact your mobile carrier for details of your plan.

  11. How to Get Help — HELP:
  12. For assistance at any time, reply HELP to any message you receive from us. You will receive a reply containing our contact information and instructions.

    You may also contact us directly:

    1. a. Email: info@teamkarimganj.com
    2. b. Phone: +91 81358 43858
    3. c. Website: teamkarimganj.com/contact-us
    4. d. Address: 321/C, SC Lane, Settlement Road, Opposite DRDA Office, Karimganj - 788712, Assam, India
  13. How to Opt Out — STOP:
  14. You may cancel the SMS service at any time by replying STOP to any message you receive from us.

    After you send STOP, we will send a single confirmation message acknowledging that you have been unsubscribed. After that message, you will receive no further text messages from TeamK under this program.

    We also honour the opt-out keywords STOP, END, CANCEL, UNSUBSCRIBE, and QUIT.

    If you wish to rejoin the program, you may opt in again using any of the methods described in Section 3, or reply START to resume messages.

  15. Carriers and Delivery:
  16. Carriers are not liable for delayed or undelivered messages. TeamK does not guarantee that any message will be delivered, or delivered within any particular time. Message delivery is subject to effective transmission by your mobile carrier and factors outside our control.

    This program is available on most major mobile carriers. Carrier participation may change without notice.

  17. Eligibility:
  18. You must be at least 18 years of age and the account holder or authorised user of the mobile number you provide in order to consent to receive messages from us.

  19. Privacy:
  20. Personal information collected through this program, including your mobile number, is handled in accordance with our Privacy Policy.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared only with subcontractors providing support services for the messaging program, such as customer service providers and messaging platform vendors, and solely for the purpose of operating the program.

  21. Changes to These SMS Terms:
  22. We may update these SMS Terms from time to time. Changes take effect when posted on this page, and the "Last Updated" date will be revised. Your continued participation in the program after an update constitutes acceptance of the revised terms.

  23. Contact Us:
  24. Team Karimganj Technology Solutions Private Limited
    321/C, SC Lane, Settlement Road, Opposite DRDA Office
    Karimganj - 788712, Assam, India
    Email: info@teamkarimganj.com
    Phone: +91 81358 43858

Last updated: 6th August 2026