Refund and Cancellation Policy
Thank you for shopping at Horizon-Markets.com, operated by Team Karimganj Technology Solutions Private Limited. Please read this policy carefully before making a purchase.
Digital Products: Given the nature of digital products, we offer refunds solely in specific situations where the product is proven to be defective or significantly different from its description.
Eligibility for Refund: To be eligible for a refund, you must contact our Customer Support team at [Insert Contact Information] within [Insert Number] days of the purchase date. You may be asked to provide detailed information or evidence to support your claim for a refund.
Refund Process: Upon verification and approval of your refund request, we will process the refund to the original method of payment within [Insert Number] business days.
Non-Refundable Items: Certain digital products may not be eligible for refunds. These include, but are not limited to:
- Products that have been downloaded or accessed.
- Products that have been used or partially consumed.
- Products purchased during promotional or discounted periods (unless otherwise specified).
Cancellation Requests: Once a digital product is purchased and delivered, cancellation requests may not be accommodated. Please review your order carefully before confirming the purchase.
Subscription Services: For subscription-based services, you may cancel your subscription at any time. However, cancellation will not result in a refund for the current subscription period, and you will retain access to the service until the end of the subscription term.
Modification of Policy:
Team Karimganj Technology Solutions Private Limited reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on the Horizon-Markets.com website.
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at [Insert Contact Information].
By making a purchase on Horizon-Markets.com, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.